Ismail Ozberk

Data Analyst & Product Strategist

I transform raw data into clear, actionable business decisions. Bringing over 3 years of enterprise experience in statistical modeling and analytics to bridge the gap between complex engineering and product strategy. Currently an M.S. Candidate at Boston College.

Ismail Ozberk
20% Ticket Reduction
8% Idle Time Reduction
3+ Years Experience

I am a business and data analyst with over 3 years of experience in enterprise software environments. My journey started in Türkiye, and my curiosity for building impactful products brought me to Boston College, where I am pursuing an M.S. in Applied Analytics (STEM).


I specialize in bridging the gap between complex data and actionable product strategy. Whether it's training machine learning models, leading requirements analysis across the full SDLC, or building customer education programs that reduce support tickets, I focus on delivering elegant, scalable, and user-centric solutions.

Education

Boston College

M.S. Applied Analytics (STEM)

Experience

3+ Years

Enterprise Data Analysis

Published Research

Statistical Analysis

Co-authored Medical Paper

Location

Boston, MA

Open to Relocation

Python SQL R Pandas & NumPy Scikit-learn Machine Learning Neural Networks Time Series Forecasting A/B Testing PostgreSQL & MySQL Docker Git Python SQL R Pandas & NumPy Scikit-learn Machine Learning Neural Networks Time Series Forecasting A/B Testing PostgreSQL & MySQL Docker Git

Professional Journey

Download Resume PDF
Feb 2022 – Sep 2024

Business Analyst (Data & SDLC)

Intecon Information Technology & Consulting
  • Wrote SQL queries against MySQL and PostgreSQL databases to validate data integrity, investigate user behavior patterns, and produce ad-hoc reports for product teams.
  • Analyzed support ticket trends to identify recurring deployment issues, building a customer education program that cut post-deployment support tickets by 20% within 6 months.
  • Led requirements analysis for two software teams (8 developers total), turning business needs into technical specs and managing the backlog in Jira.
Feb 2019 – Jan 2022

Industrial Engineer (Process & Data Analysis)

Kipas Holding
  • Ran time and motion studies and statistical analysis on production line performance, implementing layout changes that reduced idle time by 8%.
  • Built time series forecasting models for demand planning and applied Lean Six Sigma methods to standardize processes.

Academic Background

Jan 2026 – May 2027

M.S. in Applied Analytics (STEM)

Boston College
  • Coursework: Mathematical Methods for Machine Learning, Data Analysis, AI/ML Software Tools and Platforms.
Sep 2015 – Jun 2019

B.E. in Industrial Engineering

Gaziantep University
  • 100% English Curriculum. Built strong foundations in systems engineering, operations research, and statistical analysis.

Continuous Learning

Deep Learning Specializations

DeepLearning.AI
  • Completed 7 rigorous AI/ML courses with an average grade of 95.8%, including Sequence Models, CNNs, and Hyperparameter Tuning.
  • Introduction to TensorFlow for Artificial Intelligence, Machine Learning, and Deep Learning (Grade: 99.28%).

Executive Data Science Capstone

Johns Hopkins University
  • Applied advanced data science techniques to solve real-world executive challenges (Grade: 95%).
Jun 2021

Associate Data Scientist in Python

DataCamp
  • Completed an intensive 88-hour career track (#225,749) focusing on Python for data manipulation, statistical modeling, and machine learning.

Let's build something world-class.

Currently open for internships and full-time opportunities in Data Analysis, Business Analytics, and Product Management.

Download CV